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Department Of Electronics And Information Technology, New Delhi
February, 06th 2019
                         Software Technology Parks of India
            9th   Floor, NDCC-II, Jai Singh Road, New Delhi ­ 110 001
                                Phone: 011-23438188

        Request for Proposal for "Appointment as Internal Auditor"

Software Technology Parks of India invites proposal from the lead Chartered
Accountant/Cost Accountant firms for appointment as Internal Auditor of STPI-
HQ and its Centres/Sub-centres for F.Y. 2019-20. The details of RFP are as

 1    RFP No. & Date           STPI/HQ(F)/AUD/04/85
                               February 4, 2019
 2.   Scope of work/job        Appointment as Internal Auditor of STPI-HQ
                               and its Centres/Sub-centres for F.Y. 2019-20.
                               Detailed scope of work is mentioned in Part-
                               II of the RFP document.
 3    Mode of RFP              e-Tender (online)on URL
                               In Two-Bid System as follows:
                               a) Technical Bid
                               b) Financial Bid
 4.   Issue of RFP document The bidder can download RFP document from
 5.   Tender Fees              Rs.500/- through RTGS/NEFT.
 6.   Earnest Money Deposit Rs. 50,000/- through RTGS/NEFT.
 7.   RTGS/NEFT Details        Account No. : 1098101101244
                               IFS Code     : CNRB0001098
                               Bank Name : Canara Bank
                               Bank Address: Parliament Street, Delhi
 8.   Pre-Bid Meeting          14th February 2019 at 1200Hrs
 9.   Last date & Time for 25th February 2019 at 1200Hrs
      submission of proposal
10.   Date     &    Time   for 26th February 2019 at 1400Hrs
      opening of proposal
11.   Validity of proposal     90 Days from the last date of submission of

Interested Chartered Accountant/Cost Accountant firms may submit their online
proposal on URL latest by 25th February 2019 at 1200


Part    Content                                             Page No.
I.      Brief Introduction & General Information            3-4
II.     Scope of Work                                       5-7
III.    Instructions for Bidder                             8-12
IV.     Eligibility of Bidders                              13
V.      Professional/Technical Bid (Form A)                 14
VI.     Financial Bid (Form B)                              15
VII.    Declaration                                         16
VIII.   Appendix - Instructions for Online Bid Submission   17-21



Software Technology Parks of India (STPI) was established and registered as an
autonomous society under the Societies Registration Act, 1860 on June 5, 1991
under the Ministry of Electronics & Information Technology, Govt. of India
(formerly known as Department of Electronics). The objective of the society is to
implement STP/EHTP Scheme, set up and manage infrastructure facilities and
provide other services like technology assessment and professional training etc.
Presently 57 centres of STPI are operational across the country. The registered
office of STPI is at Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi-
110003. Detailed profile of STPI may please be browsed from URL

STPI has 9 Directorates and each directorate has its Centre/ sub centre as per
following details.

Directorate          States                      Centers

Chennai              Tamilnadu, Puducheery       Chennai, Coimbatore, Madurai,
                                                 Trichy, Triunaveli, Puducherry
Gandhi Nagar         Gujrat                      Gandhi Nagar
Pune                 Maharashtra, Goa            Nagpur, Aurangabad,
                                                 Kolhapur, Mumbai, Nasik,
                                                 Pune, Goa
Noida                U.P., Chhattisgarh,         Allahabad, Bhilai, Dehradun,
                     Uttarakhand, M.P., J&K,     Indore, Jaipur, Jammu,
                     Rajasthan, Punjab,          Gwalior, Jodhpur, Kanpur,
                     Himachal Pradesh,           Lucknow, Mohali, Noida,
                     Haryana                     Shimla, Srinagar, Gurugram
Bangalore            Karnataka                   Bangalore, Mysore, Hubli,
                                                 Mangalore, Manipal
Bhubaneswar          Odisha, Bihar, Jharkhand    Bhubaneswar, Berhampur,
                                                 Patna, Ranchi, Rourkela
Guwahati             Assam, West Bengal,         Guwahati, Gangtok, Imphal,
                     Manipur, Mizoram,           Aizwal, Shillong, Agartala,
                     Meghalaya, Tripura,         Kolkata, Durgapur, Haldia,
                     Sikkim                      Kharagpur, Siliguri
Hyderabad            Andhra Pradesh,             Hyderabad, Kakinada, Tirupati,
                     Telangana                   Vijayawada, Vishakhapatnam,
Thiruvanthapuram     Kerala                      Thiruvanthapuram
HQ                   New Delhi                   HQ

The books of accounts are being maintained in Tally.ERP9 at all the Directorates,
whereas the books of accounts of Kolkata and its sub centre are being maintained
at Kolkata.

The books of accounts of STPI are also being audited by Statutory Auditors as
recommended by Comptroller and Auditor General of India. The statutory audit is
based on the internal audit report submitted by the Internal Auditor.

Presently, 05Nos of Statutory Auditors (Central & Branch Auditor) have been
appointed to audit the above Directorate and Annual account of each directorate
is being consolidated at STPI-HQ, New Delhi.

Since inception STPI maintaining consolidated books of accounts for its services,
whereas w.e.f. FY 2013-14 onward STPI is segregating its books of accounts into
following 3 Services:

   a) Datacom Services
   b) Statutory Services
   c) Other Services

The bidder has to commence the internal audit of books of accounts maintained
for each segregated/Consolidated service during the period 2019-20.

The financial highlights of STPI for the F.Y. 2017-18 is as follows:

      1. Income            :   Rs.181.64 crore

      2. Expenses          :   Rs.182.17crore

Further, STPI invites online proposal from the lead professional firms for
Appointment as Internal Auditor of STPI-HQ and its Centres/ Sub-centres for
F.Y. 2019-20.

Detailed scope of work is given in the Part ­ II of RFP document.

The instructions for the bidder regarding submission of proposals are given
in Part-III of the RFP document.

The Eligibility criteria of bidders are mentioned in Part-IV of the RFP


                                SCOPE OF WORK

1)   The bidder has to carried out Internal Audit of STPI-HQ and its Centres/Sub
     centres for the FY 2019-20.

2)   The bidder will complete the audit of each Centre at the location where
     segregated/consolidated books of accounts are being maintained.

3)   The audit of each directorate has to conduct immediately after end of each
     quarter i.e. 1st week of next quarter and audit report will have to be
     submitted to HQ with a copy to concerned Directorate by the end of month in
     which audit commenced. However, audit for the period from 01.04.2019 to
     30.09.2019 has to commence within 1st week of October and report will have
     to be submitted by the end of October'2019. Report for the last quarter of the
     financial year will have to be submitted by 15th May of the succeeding
     Financial Year.

4)   The objective of the audit is to reduce lapses, gaps etc. in implementation of
     system and procedure to the barest minimum and ultimately to zero.

5)   The bidder has to ensure the compliance of all statutory and regulatory

6)   The bidder has to establish accuracy and authenticity in books of account
     and related records/documents and system.

7)   The bidder has to detect any fraud, defalcations, misappropriations etc. in
     the books of accounts. In case of any failure noticed the same may be
     reported to HQ on immediate basis.

8)   Bidder has to provide its audit report strictly as per the formats provided by

9)   Bidder has to verify each voucher/transaction along with its relevant
     documentary evidence recorded by the respective centre and ensure that all
     the transactions are properly accounted for in the books of accounts.

10) STPI reimburse the Central Sales Tax (CST) claims of STP/EHTP units as per
    the STP Scheme and guidelines of FTP Manual of Ministry of Commerce.
    Bidder has to verify the claims of STP/EHTP units processed and disbursed
    by STPI as per the provisions of FTP Manual and other guidelines of

    Ministries. Bidder also has to provide the certificate/report each centre wise
    to HQ on verification of CST reimbursement to STP/EHTP units.

11) Bidder has to ensure that there is no leakage of revenue in the books of
    accounts and also verify each invoice raised by the centre to parties for the
    services provided by STPI.      However, the revenue statement may be
    reconciled/ reported upon as per the formats provided by the HQ.

12) Bidder also has to verify the project income/interest income earned by STPI.

13) Bidder has to verify the bank reconciliation statements, statutory
    compliances (like TDS/GST etc.) on monthly basis and report upon the

14) Bidder has to verify that all purchases, expenses have been made with the
    approval of Competent Authority as mentioned in financial Delegation of
    Power. In case of any shortcomings/violation the same may be reported

15) Bidder will also verify the filing of quarterly/half yearly/annual returns
    related to various Tax authorities/Govt. agencies.        In case of any
    shortcomings the same may be reported to HQ on immediate basis.

16) The Bidder will advise the centre for booking of transactions in the
    appropriate accounting heads as per accounting manual of STPI.

17) The Bidder has to verify and review the reconciliation statements prepared by
    respective centres.

18) The Bidder will physically verify the fixed deposits/bank guarantees/cash in
    hand/stamps/food vouchers etc. and reconcile the same with books of

19) Bidder has to verify and provide its comments on the ageing analysis of
    sundry debtors/creditors/advances/outstanding liabilities.

20) Bidder has to verify the recovery of employee's contribution towards
    Provident Fund and other advances/receivables from the pay bill of
    employees. Bidder also has to verify the employer contribution towards ECPF
    and its remittance to STPI-ECPF Trust.

21) Bidder has to review the Fixed Assets records and ensure that the physical
    verification of Fixed Assets is being carried out annually.

22) Bidder has to ensure that the internal audit observations in earlier internal
    audit reports are being complied with.

23) Bidder has to strictly comply with all the formats provided by HQ for various
    reconciliation statements/revenue/expenses statements and reports to HQ.

24) Bidder will provide the necessary suggestion/guidance to the management
    for strengthen the internal control and also for the improvement in system.
    Bidder will also provide the necessary guidance on account of matter related
    to taxation and other statutory compliances as well as accounting policies to
    the management as and when required.

25) Bidder has to verify that transactions have been recorded as per accounting
    policies of STPI and accounting standards of ICAI. In case any change/
    amendment/ addition/ deletion in any policy is required, the same may be
    communicated to HQ on immediate basis.

26) Bidder has to settle all its queries/points raised during audit with the
    concerned staff of respective directorate; however unsettled queries/points
    may be reported to HQ. All corrective entries need to be entered in the books
    of account before submission of final report to HQ.

27) STPI will provide its reply within 15 working days on the report of Internal
    Audit and Internal Auditor shall conduct discussion, if required.

28) Any other area/scope consider necessary as per the Internal Audit Manual of
    STPI for successful completion of audit


                            INSTRUCTION FOR BIDDER

1.   In addition to professional fees, STPI will not provide any TA/DA/
     Conveyance, accommodation charges, out of pocket charges etc.

2.   The Audit of each location need to be completed as per the scope of work
     mentioned in Part-II of the RFP. STPI will not compromise with the quality
     and timeline of audit and any lapse observed will be viewed seriously.

3.   The appointment will be for one year, which may be extended till the end of
     3rd financial year on year to year basis on same terms & conditions and
     professional fees, subject to satisfactory completion of assignment during the
     relevant financial year. Satisfactory performance shall be primarily assessed
     based on quality and time line of reporting. Further, based on the
     performance, extension/re-appointment letter shall be issued for the second
     and the third year.

     [The initial appointment shall be effective from 1st April 2019 and may be
     extendable to cover the financial years ending on 31st March 2021 & 31st
     March 2022 on a yearly renewal basis subject to satisfactory performance].

4.   The audit needs to be completed at the respective premises of STPI. The audit
     team will be provided adequate space and systems for completion of the

5.   In case STPI maintains consolidated and separate books of account as
     mentioned above, then bidders need to audit the consolidated books and
     authenticate the segregation of books with consolidated books.

6.   The bidder has to report to the Jurisdictional Director for audit and also
     interact with him or Officer authorized by him, for their queries.

7.   RFP documents may be downloaded from web site or Bidder has to pay the cost of RFP i.e. Rs.500/- &
     Earnest Money Deposit (EMD) of Rs.50,000/- through RTGS/NEFT as per
     following details.

     Account No.        :   1098101101244
     IFS Code           :   CNRB0001098
     Bank Name          :   Canara Bank
     Bank Address       :   Parliament Street Branch, Delhi

8.   The EMD of successful bidder will be returned/adjusted on submission of
     Performance Security. The EMD of unsuccessful bidder will be returned
     within 30 days from the date of award of work, without any interest thereon.

9.   Successful bidder has to submit 10% of contract value as Performance
     Security through NEFT/RTGS within 30 days of acceptance of appointment.
     Performance Security will be released to successful bidder after completion of
     assignment, without any interest thereon.

10. The bid has to be submitted the bid online on URL along
    with the standard formats prescribed in the Tender documents displayed on
    said URL. The following documents to be uploaded with the Technical bid
    (Form A)

     a) Scanned copy of proof of online payment of tender fees & EMD along with
        UTR number.
     b) Scanned copy of PAN number.
     c) Scanned copy of GST number.
     d) Scanned copy of ICAI/ICMAI Registration number.
     e) Scanned copy of Profile of the Bidder along with copies of certificate of
        registration issued by the governing body/Institute and proof of residency
        of the bidder in Delhi/NCR and in minimum 05 Directorate of STPI.
     f) Scanned copy of profile of the Associate members along with copies of
        certificate of registration issued by the governing body/Institute and proof
        of residency of the associate in respective directorate of STPI
     g) Scanned copy of audited Balance Sheet and Income & Expenses account
        for the period 2015-16 to 2017-18.
     h) Scanned copy of Declarations that bidder is not blacklisted from any
        Government/Ministry/ Department/PSU.
     i) Scanned copy of Documentary evidence of one Government audit carried
        out in last three years.

11. Consolidated price may quote in Form "B". No additional fees/ Charges will
    be considered by STPI for payment, other than professional fees quoted at
    S.No. 3 of Form B.

12. All prices should be quoted in Indian Rupees (INR).

13. STPI will pay the consolidated fees as per Form "B" of the RFP document to
    Successful bidder as per the terms of Payment mentioned in the Part-III of
    RFP document.

14. The validity of the proposal should be 90 days from the last date of
    submission of proposal as specified in the RFP document.

15. Rejection of the proposal

    (a)    The bidder is expected to examine all instructions, formats, terms &
           condition and scope of work in the bid document. Failure to furnish
           the information required as per RFP document or proposal submitted
           which is not substantially responsive to the RFP document in every
           aspect may result in rejection of proposal. In respect of interpretation/
           clarification and in any matter relating to this RFP document, the
           decision of STPI will be final.

    (b)    Proposals not submitted in the prescribed format, will be summarily

    (c)    Proposal received without RFP cost of Rs.500/- will be summarily

    (d)    Proposals submitted without EMD of Rs.50,000/-, will be summarily

    (e)    Proposals not meeting the criteria mentioned in Eligibility of bidders i.e.
           Part-IV of the RFP document will be summarily rejected.

    (f)    The bidder will have to submit the entire requisite document as specified
           in the Form A, failing which, the proposal is liable to be rejected.

    (g)    The proposals received after specified date & time will not be considered.

16. STPI reserves the right to reject any or all of the proposals or accept them in
    part or to reject lowest proposal without assigning any reason thereof.

17. Proposals once submitted shall not be allowed to withdraw. Any default after
    acceptance of proposal shall be deemed to be non-compliance to the terms of
    contract and would be liable to cancellation of contract and EMD shall be

18. Criteria for award of contract

    (i)    The proposals will be evaluated on details submitted in Form "A" & "B"
           of the RFP document.

    (ii)   Form "B" will be evaluated only of those bidders, who will meet the
           requirements mentioned in Part-IV and form "A" of the RFP document.

    (iii) Contract will be awarded to lowest proposal (L1) of Form "B". L1 will be
          determined from the Total at Sl. No. 3 (Total) of form "B" of RFP
          document. In case of L1 rates of more than one bidder (i.e. in the case of
          tie), the contract will be awarded on basis of experience of the respective
          bidder. The decision of the STPI in this regard shall be final and binding
          to the bidder.

19. Payment Terms: payment will be released by HQ to successful bidder as
    per following schedule:

         a) 30% on submission & acceptance of audit report till September.

         b) 30% on submission & acceptance of audit report till December.

         c) 40% on submission & acceptance of final audit report for the year.

         d) Payments are subject to deduction of TDS etc. as per rules. STPI will
            not be liable to pay interest on account of delay payment etc.

20. Liquidated Damages:

    The bidder shall be charged with Liquidated damages @ 1% per week or part
    for first four weeks of delay, thereafter @ 2% per week maximum of 10% of
    the contract value. Subsequently, STPI retains right to terminate the contract
    without assigning any reason and no further payment shall be released and
    Performance Bid Security may also be forfeit. The bidder shall not be
    penalized for the delay not attributable to them. Further, STPI reserves the
    right to revise/change the schedule of delivery.

21. Condone of delay period: In the event of delay in completion of assignment,
    which is not attributable to bidder, Competent Authority reserves the right to
    condone such period of delay, provided bidder has submitted adequate
    justification, min writing. Further, STPI reserves the right to revise/change
    the schedule of delivery.

22. Termination by default: STPI may, without prejudice to any other remedy
    for breach of contract, by written notice of default sent to firm, terminate the
    contract in whole or part. STPI also reserves the right to banning its business
    with the bidder within STPI and same will also be apprised to the appropriate
    forums like ICAI/ICMAI etc.

23. Disputes

    All disputes or differences whatsoever arising between the parties out of or
    relating to this RFP document shall be settled through arbitration
    proceedings as per Indian Arbitration Act. In such case, DG, STPI will be the
    Competent Authority for appointment of the Sole Arbitrator.

24. Force Majeure

    If, at any time, during the continuance of the work contract, the performance
    in whole or in any part by either party of obligation under the work contract
    shall be prevented or delayed by reasons of any war, hostile acts of the
    enemy, civil commotion, subrogate, fire, floods, earthquakes, explosions,
    epidemics, strikes and quarantine restrictions by acts of God,(herein after
    referred to as eventualities) then provided notice of the happening of any
    such eventualities is given by either party to the other within two days from
the date of occurrence thereon, neither party shall, by reason of such
eventualities be entitled to terminate this work contract nor shall either
party have any claim of damages against the other in respect of such
nonperformance or delay in performance. Performance of the work contract
shall, however be resumed as soon as practicable after such eventuality has
come to an end.


                           ELIGIBILITY OF BIDDERS

1.   Bidder or its associate members must have presence at each Directorate and

2.   Bidder must have their office at Delhi NCR and in minimum 05 Directorate of
     STPI. All audit co-ordinations will be done with respective directorate and
     Kolkata. In the case of engagement of associates by the bidder, complete
     profile of the associate's needs to be provided along with Form "A".

3.   The bidder must have experience of 15 years in the field of audit. In case of
     engagement of any associates for any directorate, the minimum experience of
     each associate must be 10 years in the field of audit. The experience will be
     verified from the date of registration with ICAI/ICMAI.

4.   The bidder has to depute audit team at each Directorate and Kolkata for
     audit and it will be headed by Chartered Accountant/Cost Accountant having
     the audit experience of at least 05years. Each team member must be semi
     qualified or qualified member of ICAI/ICWAI.

5.   The bidder must have minimum Receipts/Turnover of Rs. 4.50 Crore in each
     financial year i.e. from FY 2015-16 to 2017-18. The receipts/turnover of any
     associate will not be considered. Copy of Balance Sheet & Profit and loss
     account of each financial year must be enclosed.

6.   Bidder should not be blacklisted from any Government/Ministry/
     Department/PSU/Autonomous Body of Central or State Govt.

7.   The following documents (self-attested) are required to be submitted
     along with proposal.

     a.   GST Registration No.

     b.   PAN of bidder.

     c.   Copy of Registration with ICAI/ICMAI.

8.   Bidder must have carried out one Government audit in last three years.
     Documentary evidence need to be provided.

     Note: Necessary supporting documents need to be enclosed.

                                                FORM A

                                  Professional/Technical Bid

1. (a) Name of the Bidder                      :

   (b) Postal Address                          :

        (i) Telephone No.                      :

        (ii) Fax No.                           :

        (iii) Email                            :

2. Date of its Establishment                   :

3. Associate's Details                         :
   (Attach profile of associate)

4. Experience of Bidder            :
   (Documentary Proof need to be attached)

5. Experience of Associate's       :
   (Documentary Proof need to be attached)

6. Turnover of bidder in last three :                           2015-2016: ...................
   financial years                                              2016-2017: ...................
   (Copy of Balance Sheet and P&L A/c                           2017-2018: ...................
    must be enclosed with proposal)

5. PAN (Copy enclosed)                                  :

6. GST No. (Copy enclosed)                              :

7. ICAI/ ICMAI Reg. no. (Copy enclosed) :

8. Any other information                                :

   I.........................................(designation)...........................of (Name of the
   declare to accept the Terms & Conditions of the RFP document for
   appointment as Internal Auditor of STPI-HQ and its Centres/Sub-centres for
   F.Y. 2019-20.

                                                                                 Authorized Signatory
Place: _________________

                                       FORM B

                                   FINANCIAL BID

     {L1 will be work out based on the amount mention at Sl. No 3 (Total) below}

1.    Yearly Professional fees for Internal Audit   :
      as per the Scope of Work defined in
      Part-II of RFP Document
2.    Taxes, if any                                 :
3.    Total                                         :

                                                             Authorized Signatory


Place: _________________

                   (To be submitted on letter head of bidder)


We declare and confirm that (i) we have not been blacklisted or deregistered by
any central/ state government department or public sector undertaking and none
of our works had ever been terminated by client after award of contract, during
last three years; and (ii) no agent, middleman or any intermediary has been, or
will be engaged to provide any services, or any other item of work related to the
award and performance of this Contract. We acknowledge the right of the STPI, if
STPI finds to the contrary, to declare our Tender to be non-compliant and if the
Contract has been awarded to declare the Contract will be null and void.

We also declare that the data provided by STPI will be used only for audit purpose
only and it will not be shared/ accessed to any person/institution/firm/
company/ corporation/ body etc. without the written consent of the STPI. We
acknowledge the right of the STPI, if STPI finds to the contrary, STPI is entitled to
claim appropriate compensation from us and the decision of STPI in this regard
shall be final.

                                                  Authorized Signatory with Seal

                  Appendix - Instructions for Online Bid Submission

The bidders are required to submit soft copies of their bids electronically on the
CPP Portal, using valid Digital Signature Certificates. The instructions given below
are meant to assist the bidders in registering on the CPP Portal, prepare their bids
in accordance with the requirements and submitting their bids online on the CPP

More information useful for submitting online bids on the CPP Portal may be
obtained at: .


    1) Bidders are required to enroll on the e-Procurement module of the Central
          Public Procurement Portal (URL: by
          clicking on the link "Online bidder Enrollment" on the CPP Portal which
          is free of charge.

    2) As part of the enrolment process, the bidders will be required to choose a
          unique username and assign a password for their accounts.

    3) Bidders are advised to register their valid email address and mobile
          numbers as part of the registration process. These would be used for any
          communication from the CPP Portal.

    4) Upon enrolment, the bidders will be required to register their valid Digital
          Signature Certificate (Class II or Class III Certificates with signing key
          usage) issued by any Certifying Authority recognized by CCA India (e.g. Sify
          / TCS / nCode / eMudhra etc.), with their profile.

    5) Only one valid DSC should be registered by a bidder. Please note that the
          bidders are responsible to ensure that they do not lend their DSC's to
          others which may lead to misuse.

    6) Bidder then logs in to the site through the secured log-in by entering their
          user ID / password and the password of the DSC / e-Token.


  1) There are various search options built in the CPP Portal, to facilitate
     bidders to search active tenders by several parameters. These parameters
     could include Tender ID, Organization Name, Location, Date, Value, etc.
     There is also an option of advanced search for tenders, wherein the bidders
     may combine a number of search parameters such as Organization Name,
     Form of Contract, Location, Date, Other keywords etc. to search for a
     tender published on the CPP Portal.

  2) Once the bidders have selected the tenders they are interested in, they may
     download the required documents / tender schedules. These tenders can
     be moved to the respective `My Tenders' folder. This would enable the CPP
     Portal to intimate the bidders through SMS / e-mail in case there is any
     corrigendum issued to the tender document.

  3) The bidder should make a note of the unique Tender ID assigned to each
     tender, in case they want to obtain any clarification / help from the


  1) Bidder should take into account any corrigendum published on the tender
     document before submitting their bids.

  2) Please go through the tender advertisement and the tender document
     carefully to understand the documents required to be submitted as part of
     the bid. Please note the number of covers in which the bid documents have
     to be submitted, the number of documents - including the names and
     content of each of the document that need to be submitted. Any deviations
     from these may lead to rejection of the bid.

  3) Bidder, in advance, should get ready the bid documents to be submitted as
     indicated in the tender document / schedule and generally, they can be in
     PDF / XLS / RAR / DWF/JPG formats. Bid documents may be scanned
     with 100 dpi with black and white option which helps in reducing size of
     the scanned document.

  4) To avoid the time and effort required in uploading the same set of standard
     documents which are required to be submitted as a part of every bid, a

     provision of uploading such standard documents (e.g. PAN card copy,
     annual reports, auditor certificates etc.) has been provided to the bidders.
     Bidders can use "My Space" or `'Other Important Documents'' area
     available to them to upload such documents. These documents may be
     directly submitted from the "My Space" area while submitting a bid, and
     need not be uploaded again and again. This will lead to a reduction in the
     time required for bid submission process.


  1) Bidder should log into the site well in advance for bid submission so that
     they can upload the bid in time i.e. on or before the bid submission time.
     In case of any recurring issues encountered in the site, the bidder should
     inform STPI by written request /email, latest by 2 PM on the last day of bid

  2) The bidder has to digitally sign and upload the required bid documents one
     by one as indicated in the tender document.

  3) Bidder has to select the payment option as "offline/online" to pay the
     tender fee / BSD as applicable and enter details of the instrument.

  4) Bidder should prepare the BSD (Bid security Deposit) as per the
     instructions specified in the tender document. The original should be
     posted/couriered/given in person to the concerned official, latest by the
     last date of bid submission or as specified in the tender documents. The
     details of the DD/any other accepted instrument, physically sent, should
     tally with the details available in the scanned copy and the data entered
     during bid submission time. Otherwise the uploaded bid will be rejected.

  5) Bidders are requested to note that they should necessarily submit their
     financial bids in the format provided and no other format is acceptable. If
     the price bid has been given as a standard BoQ format with the tender
     document, then the same is to be downloaded and to be filled by all the
     bidders. Bidders are required to download the BoQ file, open it and
     complete the white coloured (unprotected) cells with their respective
     financial quotes and other details (such as name of the bidder). No other
     cells should be changed. Once the details have been completed, the bidder
     should save it and submit it online, without changing the filename. If the
     BoQ file is found to be modified by the bidder, the bid will be rejected.

  6) The server time (which is displayed on the bidders' dashboard) will be
     considered as the standard time for referencing the deadlines for
     submission of the bids by the bidders, opening of bids etc. The bidders
     should follow this time during bid submission.

  7) All the documents being submitted by the bidders would be encrypted
     using PKI encryption techniques to ensure the secrecy of the data. The
     data entered cannot be viewed by unauthorized persons until the time of
     bid opening. The confidentiality of the bids is maintained using the secured
     Socket Layer 128 bit encryption technology. Data storage encryption of
     sensitive fields is done. Any bid document that is uploaded to the server is
     subjected to symmetric encryption using a system generated symmetric
     key. Further this key is subjected to asymmetric encryption using
     buyers/bid openers public keys. Overall, the uploaded tender documents
     become readable only after the tender opening by the authorized bid
  8) The uploaded tender documents become readable only after the tender
     opening by the authorized bid openers.

  9) Upon the successful and timely submission of bids (ie after Clicking
     "Freeze Bid Submission" in the portal), the portal will give a successful bid
     submission message & a bid summary will be displayed with the bid no.
     and the date & time of submission of the bid with all other relevant details.

  10)     The bid summary has to be printed and kept as an acknowledgement
     of the submission of the bid. This acknowledgement may be used as an
     entry pass for any bid opening meetings.


  1) Any queries relating to the tender document and the terms and conditions
     contained therein should be addressed to the Tender Inviting Authority for
     a tender or the relevant contact person indicated in the tender.

2) Any queries relating to the process of online bid submission or queries
  relating to CPP Portal in general may be directed to the 24x7 CPP Portal
  Helpdesk. The contact number for the helpdesk is 1800 3070 2232. Bidder
  can also get help at +91-7878007972 & +91-7878007973.


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