News shortcuts: From the Courts | Top Headlines | VAT (Value Added Tax) | Placements & Empanelment | Various Acts & Rules | Latest Circulars | New Forms | Forex | Auditing | Direct Tax | Customs and Excise | Professional Updates | Corporate Law | Markets | Students | General | Mergers and Acquisitions | Continuing Prof. Edu. | Budget Extravaganza | Transfer Pricing | GST - Goods and Services Tax | PPE Safety Kit SITRA Approved | PPE Safety Kit
Direct Tax »
 From Thursday, this will happen, confirms CBDT - All you need to know Income Tax alert
 Tax raids to be approved only by I-T top brass: Govt
 ITR filing extended deadline ends on 30 November, here's a glimpse of key things you should know
 Offline Retail Payments using Cards / Wallets / Mobile Devices Pilot
 CBDT issues guidance note on MAP, stipulates cases where ITAT has passed order
 CBDT issues MAP Guidance for benefit of Taxpayers, Tax Practitioners, Tax Authorities and CAs of India and of Treaty Partners
 Redeemed your MF? It s important to report capital gains or losses in ITR
  CBDT allows income tax authorities to share information with CCI
 Compute tax demand for all assessees by Aug 31, dispose of pending appeals: CBDT chief to taxmen
 Know tax treatment of gains/losses from stock trading
 Clarification in relation to notification issued under clause (v) of proviso to section 194N of the Income-tax Act, 1961 (the Act) prior to its amendment by Finance Act, 2020 (FA, 2020)

CBDT allots quota to top brass
June, 07th 2016

According high priority to issues related to taxpayers' grievances, CBDT has brought a new mechanism where top officers of the IT department have been allotted a specific quota of complaints to monitor and track, from their origin to successful resolution.

The new initiative has come after Prime Minister Narendra Modi recently held a meeting on the subject on March 23 under the Centralised Public Grievance Redress and Monitoring System portal where he expressed the view that "high-level monitoring of public grievances is necessary".

Following the prime minister's instructions, a senior official said, the Central Board of Direct Taxes has ordered that all members of the Board and officers in the ranks of Principal Chief Commissioner and Principal Directors General will "personally examine" 10 grievances each, every week.

Similarly, all Chief Commissioners, Principal Commissioners and Commissioners of Income Tax will individually monitor 20 and 30 grievances respectively, every week.

The overall assessment and resolution status of the grievances compiled for a month will be forwarded to the CBDT by the first week of the succeeding month which will be subsequently sent to the Prime Minister's Office and Department of Administrative Reforms and Public Grievances for review, they said.

The official said the measure will not only ensure accountability in effective grievance redressal but also give a clear and real-time picture of the subject.

CBDT has also recently created a new structure in the IT department to exclusively deal with taxpayers' grievances and complaints related to delay in issue of refunds, problems in filing tax returns among others.

Home | About Us | Terms and Conditions | Contact Us | PPE Kit SITRA Approved | PPE Safety Kit
Copyright 2020 CAinINDIA All Right Reserved.
Designed and Developed by Ritz Consulting